Terms & Conditions

Privacy Policy

We respect the privacy of our customers, partners, employees, job applicants, and other visitors to our websites who may provide personal information. We recognise the need for appropriate protections and management of personal information that you provide to us. Our policy is pretty simple "we do not share your personal information with anyone without your permission". We feel highly obliged to protect your personal information once you come to contact us and visit our website. Any information such as name and email address are only for our own use and won’t be shared and disclosed without your permission. Our financial transactions are via PayPal and hence we adhere to their policies. What we collect includes: Email address, Name, Company name, Address and Billing information, Log data including IP addresses, browser type and setting, date and time of visit, plug-ins, languages, and cookie data. We use the information that we collect in order to:

  • Verify the identity of visitors and resolve disputes, and troubleshoot problems.
  • improve our service and customise our clients experience with us.
  • Detect and manage fraud or any form of illegal activities

Warranty

We try what it takes to provide best service to you. But since we have clients from all over the world and all sectors whom benefit from WiseParts in different ways, we should inform you that "Other than what is referred in the framework of Terms of Reference, we do not hold any responsibility for any loss of data, content, or damage which can happen due to using the product in other words, WE PROVIDE THE SERVICES "AS IS".

Terms of Reference

WiseParts act as a visualisation and by function cannot directly cause any damage to your data. Therefore, ContentWise bvba accepts no liability in case of any direct, indirect, or consequential loss of data as a result of using WiseParts.

  • Any change in our terms of reference will be notified to you by email you have submitted at WiseParts activation form
  • ContentWise reserves all rights to modify or cease the service as needed. Users will be notified at least 6 months prior to action
  • ContentWise reserves the right to use your company name for the purpose of marketing and promotional activities online and offline

Return Policy

We do our best to provide best quality products but we also respect unsatisfied customers. Therefore we have 30-day money back guarantee if you decide our product does not meet your expectations. Further information is on our Product Returns page.

Support

If anything goes wrong, we are there for you!

  • Customers without license
    • we offer our best effort to fix the issue
  • Customers with valid license
    • Individual license: best effort support latest 24 hours after your call
    • Business license: we provide immediate support the problem within 6 hours after your call